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Solutions Architect, Knowledge Management & Governance, Worldwide Field Enablement

Company

Amazon Web Services, Inc.

Location

Seattle, Washington

Posted

April 12, 2026

Position Overview

Join our team as a Solutions Architect where you'll pioneer the future of AI-driven enablement at scale. This isn't your typical SA role—you'll architect intelligent systems that fundamentally transform how we analyze, design, develop, implement, and evaluate enablement programs across our global organization.

You'll be building the AI infrastructure that reduces program development cycles by 40% while improving quality and Field outcomes. Rather than supporting existing systems, you'll design and implement modern AI agents and automation solutions that haven't been built before. You'll work at the intersection of instructional design, change management, and artificial intelligence—creating solutions that diagnose skill gaps, orchestrate practice, deliver feedback, and reinforce execution where work actually happens.

You'll solve the challenge of scaling personalized learning experiences across thousands of users while maintaining quality and pedagogical rigor. You'll...

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