**Overview:**

Configures, administers, and maintains enterprise platforms to ensure operational continuity and platform reliability through the application of Bank standards and industry best practices. Implement standard changes, troubleshoot issues, and ensure operational continuity with guidance as needed by senior team members.

**Primary Responsibilities:**

+ Configure, develop, and support the deployment of system settings and functionality, workflows, and business rules with the support of a senior team member who may verify the approach and solution to meet platform and business needs while also participating in peer reviews.
+ Gather and analyze business challenges in support of epics, features, and user stories, while validating functional needs are captured and in alignment with industry best practices and compliance standards.
+ Provide basic user support for platform-related issues and create documentation as needed to guide users and suppor...