Talkdesk is seeking a highly motivated and experienced Solutions Engineer, AI Pilots to be the key driver in the successful adoption of our cutting‑edge agentic AI products. This pivotal role is dedicated to helping our existing enterprise customers navigate product trials, realize significant business value, and ultimately accelerate ACV (Annual Contract Value) growth through the widespread deployment of our innovative AI solutions.

The Solutions Engineer, AI Pilots acts as a critical bridge, seamlessly connecting our customers, our global system integration (GSI) partners, and our internal Product and Sales teams. You will be instrumental in translating complex AI technology into tangible business outcomes, ensuring our solutions are integrated effectively and deliver maximum impact on the Customer Experience (CX) landscape.

Key Responsibilities

• Trial Consultant: Guide customers through AI product trials and proofs of valu...