Job Responsibilities

1. Provide pre-sales and after-sales technical support for Residential Energy Storage Systems (Residential ESS), Commercial & Industrial Energy Storage Systems (C&I ESS), and Utility-scale Battery Energy Storage Systems (BESS).

2. Support the sales team by providing technical consultation, product recommendations, and technical presentations to customers.

3. Assist in preparing energy storage system solutions, product selection, system sizing, and technical proposals based on customer requirements.

4. Deliver product training to customers, distributors, installers, and partners, including product features, system architecture, installation requirements, and operation procedures.

5. Participate in customer meetings, technical discussions, project presentations, exhibitions, and seminars together with the sales team.

6. Coordinate with the HQ engineering and product teams to communicate customer requirements, te...