Job Title:  Solutions Support Technician

Location:  Raleigh-Durham, NC

Job-Type:  Contract

Referral Fee:  $600

Employment Eligibility:  Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the . for any employer directly (we are not open to contract or “corp to corp” agreements).

Position Overview:

Gravity is looking for a Solutions Support Technician to assist our client’s internal support tier 1 help desk.

The successful candidate will possess 1+ year of experience in a customer facing help desk role. Comprehensive knowledge of password resets, troubleshooting, and Active Directory are also required.

Our client is a leading pharmaceutical solutions company based right outside of Raleigh, NC. Their end goal is to enhance communication between medical professionals and their patients. Through leveraging data, they are ...