Overview

The Somm/Restaurant Supervisor oversees the daily operations of the restaurant, ensuring the highest standards of service, food and beverage quality, and customer satisfaction. This hands-on role manages the front-of-house team, supports the sommelier function, and maintains excellent guest relations within a fast-paced hospitality environment.

Responsibilities

• Supervise and coordinate the activities of front-of-house staff to ensure efficient service delivery and adherence to company standards.
• Assist in the management and presentation of the wine list, offering expert advice and recommendations to guests to enhance their dining experience.
• Manage reservations, guest enquiries, and special requests, ensuring personalised and professional customer service at all times.
• Support the sommelier function by monitoring stock levels, conducting wine tastings, and training staff on wine knowledge and service techniques.