Duties Conduct treatments and therapies Recommend wellness products Maintain treatment rooms Ensure guest comfort Execute meticulous, unhurried, custom-tailored treatments. Anticipate guest preferences using data from the CRM profile before arrival. Serve as an expert wellness advisor, prescribing personalized home care regimes. Maintain pristine room aesthetics aligned with luxury sensory branding (scent, lighting, sound). Oversee the end-to-end luxury guest journey, ensuring zero friction points. Direct the financial strategy, maximizing yield per treatment and treatment area. Uphold strict health, safety and quality standards. Source exclusive global product lines and design signature treatment packages. Upsell treatments & products Requirements Grade 12 CIDESCO Beauty & Spa Management Diploma Advanced Diploma in Spa and Salon Management Massage Therapy Courses Spa Financial management experience At least 5+ years international 5* spa or luxury wellness brand Expertise in high-end s...