EOE/AA/Disabled/Veterans

A Spa & Recreation Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.

What will I be doing

As a Spa & Recreation Manager you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback.

• Manage overall operations of the spa
• Manage and carry out procedures with current knowledge of treatments and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings, payments and consultation cards
• Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
• Drive team to meet an...