Position Overview
The Spa Therapist is responsible for delivering professional spa and wellness treatments that provide guests with a luxurious, relaxing, and memorable experience. The role requires excellent technical skills, exceptional customer service, and a passion for health, beauty, and wellness while maintaining the highest standards expected in a 5-star game lodge.
Key Duties & Responsibilities
Guest Services

• Welcome guests warmly and conduct professional consultations prior to treatments.


• Recommend suitable treatments based on guests' needs and preferences.


• Deliver exceptional, personalised service throughout the guest experience.


• Ensure guest comfort, privacy, and confidentiality at all times.


• Handle guest enquiries and concerns professionally.


• Encourage repeat business through outstanding service and relationship building.