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Spa Therapist Team Leader

Company

SOFITEL

Location

Dubai, Dubai

Posted

July 05, 2026

Position Overview

Job Description

  • Lead, supervise, and motivate the spa therapist team to deliver outstanding guest experiences.
  • Ensure all treatments are performed according to brand standards and established protocols.
  • Monitor therapist performance, productivity, and service quality.
  • Conduct training, coaching, and performance evaluations for team members.
  • Handle guest feedback and resolve any service-related concerns professionally.
  • Assist in scheduling therapists based on business levels and treatment bookings.
  • Ensure cleanliness, hygiene, and safety standards are maintained at all times.
  • Support inventory control and proper usage of spa products.
  • Promote spa services and retail products to maximize revenue.
  • Assist Spa Manager with daily reports and operational tasks when required.

Qualifications

  • Certified Spa Therapist with recognized qualifications.
  • Minimum 3–5 years of ex...

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