Main responsibilities and assignments:

• Work closely with the Operations and Container Flow teams to make sure 100% of the vessels utilization
• Coordinate with the Container Flow team for the empty positioning in the LAM region.
• Monitoring booking performance to maximize vessel utilization.
• Standby constraints maintenance
• Quickly solve daily problems when vessels are delayed, change routes, or run out of space.
• Keep the Latin America Space Utilization Report up to date.
• Track KPIs of cargo roll over and extra costs caused by schedule disruption.
• Follow strictly SOP’s to guarantee correct treatment of ONE procedures and customer request in time
• Entry point between customer, terminals, agents, offshore and origin offices to ensure requests are correctly handled
• Analysis of customers request and instruct correctly about fine risks to all parties involved in process (...