About the Job Spanish Account Team Lead - Taguig
TASQ is hiring a team leader for our Spanish account.
Benefits
- Health Maintenance Organization (HMO) coverage for the employee and 2 dependents from day one.
- Quarterly performance bonuses.
- 24 leave days per year.
Key Qualifications
- Willingness to work in shifting schedules.
- Must be available for on-site work in BGC, Taguig.
- Ability to start immediately.
Requirements
- A minimum of 4 years of customer service experience in the BPO/BPM industry.
- Bachelor's degree in any field.
- At least B2 Level Spanish proficiency according to CEFR or Berlitz standards.
- Previous experience as a team lead for Spanish‑speaking agents handling voice interactions (inbound or outbound calls).
- Over 2 years in leadership roles.
Job Responsibilities