Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Email Support Specialist. If you are passionate about providing exceptional customer service and have strong communication skills, this position is tailored for you. In this role, you will assist Spanish-speaking clients through email, ensuring their questions and concerns are addressed promptly and effectively.

Responsibilities

• Respond to customer inquiries via email in Spanish, delivering accurate information about products and services.
• Assist with order management, account inquiries, and general customer support issues.
• Troubleshoot problems and provide effective solutions or escalate issues as necessary to ensure customer satisfaction.
• Maintain thorough documentation of all email interactions within the CRM system for tracking purposes.
• Collaborate with team members to ensure a seamless flow of information and enhance...