Job description:

You will be a part of the Customer support team handling Inbound & Outbound calls based on the requirement.

About Us :

We bring modern Internet software to main streets across America & Canada. Since our founding over a decadeago in Wilton, Connecticut, we have empowered our employees to make decisions that serve our customers

interests first.

Roles and Responsibilities

● Need to be flexible with rotating shift schedules based on business requirements.

● Ensuring that customers are satisfied with good service.

● Following up with customers to check that they’re satisfied with the updates.

● Letting customers know about additional features & options based on the scenarios.

● Need to handle escalation queries & concerns.

● Working with a team of CSR & other departments to find appropriate solutions.

Skills Required:

● Candidate sho...