Overview

Job title: Financial Services & Collections - Spanish

Work Set up: Onsite

Location: MOA

Work shift: Shifting/GY

Salary details: Basic Salary 27,000; Complexity Allowance 3,000; Language Premium 60,000; Standard Allowance 2,675; HC 5; SD ASAP

Note: SD stands for the start date; ASAP indicates immediate start.

Responsibilities

• Contact borrowers via phone, email, or other channels to remind them of outstanding payments and discuss their repayment options.
• Communicate effectively and empathetically with borrowers, building rapport and understanding their financial situations.
• Maintain accurate records of all communications and interactions with borrowers.
• Negotiate payment plans or settlement options with borrowers to help them repay their debts.
• Develop and implement effective loan recovery strategies tailored to each borrower's situation.
• Ensure that all payment ag...