A well-established engineering and manufacturing business is looking to recruit a Spares & Service Administrator to join its busy Service Department.

This is a varied role supporting the day-to-day operation of the service function, coordinating engineer visits, processing spare parts orders, liaising with customers and suppliers, and ensuring accurate administration of service activities. The successful candidate will play a key role in delivering excellent customer service while maintaining efficient internal processes.

Key Responsibilities

Service Administration

* Coordinate engineer schedules, service visits and planned maintenance activities.

* Process customer service requests and maintain accurate service records.

* Prepare service quotations, work orders and purchase orders.

* Monitor planned maintenance contracts and ensure visits are completed on schedule.

* Maintain customer records, equipment histories an...