The next challenge awaiting you: We’re looking for our future Marketing Communications Specialist to continue improving the customer experience and retention through targeted communications. Whether through emails, apps, social media, or by supporting the team, your goal will be to optimize recurring revenue generation and customer satisfaction for the SPYPOINT and VOSKER brands.

Responsibilities:

• You’ll create relationship-building and loyalty-focused content for our customers;
• You’ll update customer support content;
• You’ll contribute to UX copywriting;
• You’ll collaborate with the brand, Customer Advisory, product, and development teams on the creation and launch of new products;
• You assist the Customer Service team in creating support content and training agents;
• You provide guidelines to graphic designers, translators, and other support teams;
• You ensure the quality of commu...