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Specialist: Customer Insights

Company

Vodafone

Location

South Africa, KwaZulu-Natal

Posted

July 05, 2026

Position Overview

When it comes to putting people first, we're number 1.Β 

The number 1 Top Employer in South Africa.Β 
Certified by the Top Employer Institute 2025.Β 

Role Purpose/Business Unit:

  • To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products.
  • To provide feedback, insights, and recommendations on pricing and regional specific deals to the relevant teams in the centre, for the improvement in sales and revenue performance.
  • Your responsibilities will include:


  • Deep analysis of sales and revenue performance at a customer segment, product, channel, and geographic level.
  • Feedback and recommend demand strategies based on product pricing and channel dynamics.
  • Support branded and unbranded channels with insights and recommendations on product and channel perfor...
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