About the job Specialist Database Service based in KL

Job summary

You are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

Job responsibilities:

• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate and provide resolution of incidents escalated.
• Manage database changes through change request process & provide status reports to the relevant parties.
• Monitor & measure the performance & availability of databases proactively.
• Perform regular security patching.
• Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
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