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The Specialist, Microsoft 365, is responsible for the administration, maintenance, and continuous improvement of Quantrics’ Microsoft 365 environment. This includes managing user access, configuring services, monitoring system performance, and ensuring compliance with security and governance policies. The role involves hands‑on technical work across Microsoft 365 applications such as Exchange Online, SharePoint, Teams, and OneDrive, as well as collaboration with internal teams to support business needs and resolve issues efficiently. This role may expand to cover broader end‑user computing (EUC) responsibilities, including endpoint/device management, endpoint security and digital workplace enablement to support a holistic end‑user experience.