Job Summary

The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional client account management. The Client Manager is responsible for proactively managing the client account on all day-to-day maintenance activities to ensure the highest level of client service and relationship health.

The Client Manager supports the Global Account Managers (GAMs) , Regional Account Managers (RAMs) and Financial Institution Account Managers (FAMs) across an aligned client portfolio to ensure strong client delivery execution.

Key Responsibilities

Business

• Helping to prepare Account Plans, client briefing notes for senior management discussions and providing input into Regional Client Account Forums (RCAF) and Global Client Account Forums (GCAF) .
• Joining client visits where appropriate and ensuring client discussions are documented through call...