Summary

Under the supervision of practice management and the team lead, the Specialty Practice Scheduler ensures patients receive timely, efficient and compassionate customer service in the practice and on the phone. This person facilitates patient care between specialty, primary, and ancillary services, spending at least 70% of time scheduling clinic and diagnostic testing/procedure appointments. The Specialty Practice Scheduler must obtains diagnostic testing/procedure prior-authorization with payers and ensure all appropriate pre-diagnostic testing/procedure labs and post-diagnostic appointments are scheduled/completed. Also performs a variety of clerical and data management functions in support of referral coordination, phone management, and other duties supporting patient care, as required.

Education

High School degree or General Educational Development equivalency required. Must pass annual registration competency exam.

Certification, R...