Description

As a Spot Coordinator within the BA Service business unit at Honeywell you will be crucial in coordinating and overseeing spot service operations to ensure efficient and timely delivery of service solutions. Reporting directly to our Service Business Leaders you will be accountable for ensuring that all service appointments are scheduled and executed smoothly.

Key Responsibilities:

Facilitate field staff/field service supervisors with proposal generation:

Follow up on the recommended repair report from the SMS (Service Management System).

Obtain parts/sub/special pricing.

Prepare an estimate for approval in CPQ (Configure Price Quote) with required input from field staff.

Generate a proposal for approval.

Send the proposal to the customer and follow up for feedback and PO.

Log and track the success of the proposal.