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SQL Technical Support Voice Entry level

Company

Gratitude

Location

Taguig, Metro Manila

Posted

June 02, 2026

Position Overview

Role Responsibilities:

  • Handle customer or client concerns related to SQL / technical support
  • Assist with basic troubleshooting and issue resolution
  • Analyze customer queries and provide accurate support
  • Document cases, updates, and resolutions properly
  • Coordinate with internal teams for escalations when needed
  • Maintain quality customer service and meet process targets


Qualification:

  • High School / Senior High School Graduate / College Graduate
  • Minimum 1 year overall work experience
  • Must have at least 1 year SQL experience
  • Candidates with IT-related educational background or technical support experience will be preferred
  • Good communication skills required
  • Must be willing to work onsite
  • Must be amenable to shifting / rotational schedule


Preferred Profile:

  • CSR / TSR experie...

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