Position Overview

The role supports the Order to Cash (OTC) workstream of Warner Bros. Discovery WBD Advertising, Affiliate, and Streaming. This position is responsible for cash application, maintaining customer accounts, ensuring adherence to contracts, providing updates on the collection process, and improving working capital.

Key Responsibilities

• Apply cash received to customer accounts or follow up with customers regarding past‑due payments.
• Assist with incoming customer payment allocation requests.
• Initiate customer refund requests.
• Maintain documentation for compliance reporting and audits.
• Process and reconcile account receivables and remittances.
• Address payment issues such as double payments or other discrepancies.
• Create regular reports to accurately track financial information.
• Test new implementations and changes to the SAP system environment.
• Follow‑up on remittances...