Duties & Responsibilities:
Serve as the primary contact for supporting the operational end user functions on any issues that may arise from capture to resolution. Support any project related requests from the US BSAs regarding and not limited to enhancement, setup, implementations requirements. That can include collection of requirements but also testing life cycle before delivery to production under the supervision of the US BSA. Support the US BSA who is responsible for collaborating closely with business stakeholders, gather and analyze business requirements, identify process improvement opportunities, and translate them into effective Oracle Cloud solutions. Design, configure, and optimize Oracle Cloud Order Management functionality to meet evolving business needs, adhering to best practices and company procedures. Create functional design specifications, configuration documentation, user stories, and test scenarios to facilitat...