Key Responsibilities
Control Tower Capability Development
: Participate in building the company's unified Control Tower operational processes, monitoring nodes, exception rules, collaboration mechanisms, and management standards across the cross-border integrated logistics chain. End-to-End SOP & Monitoring Node Mapping
: Map end-to-end operational SOPs for ocean freight, air freight, road transport, warehousing, and distribution — defining key nodes, responsibility allocation, monitoring metrics, exception criteria, and resolution paths. System Requirements & Dashboard Implementation
: Translate operational processes, monitoring nodes, alert rules, and data definitions into system requirements; collaborate with the technology team to develop and optimize operational dashboards, exception monitoring, and KPI dashboards. Overseas Regional Control Tower Operations Coordination
: Align with overseas country and regional operations teams to drive unified processes, data defi...