As a Sr CX Training Professional here at Honeywell, you will shape customer experience training strategy, develop comprehensive programs, and enhance employee capabilities to drive organizational success. You will report directly to our Sr CX Training Supervisor and you’ll work out of our Barueri location on a Hybrid work schedule.

The individual will work as part of the HBT CX Learning & Enablement team and will be responsible for delivery and development of customer technical training supporting Building Automations in America.

+ Assist in updating and developing new and existing curriculum.
+ Expertise in multiple brands/product lines relevant to role.
+ Coordinate with global training team on brand training roadmaps and learning paths.
+ Delivery of face to face and virtual classroom technical training for Honeywell customers, ensuring best in class delivery through customer satisfaction survey.
+ Ensure quality of training content remains relevant, ac...