Summary:

Under the supervision of the Director of Event Management, the Senior Event Manager provides responsible professional customer services in the Event Services Department. At this level, the Senior Event Manager manages the success of meetings and conventions requiring facilities of the Pennsylvania Convention Center by independently coordinating and directing the delivery of services to large conventions, exhibitions, and consumer shows.

Essential Duties and Responsibilities:

+ Assists with supervision of Event Managers and Event Coordinators.

+ Meets with customer to plan and organize assigned meetings and/or events.

+ Coordinates activities with the various service contractors for assigned meetings and/or events.

+ In absence of DOE assign events to event management team.

+ Provide exceptional customer service, hospitality, and prompt attention to the customer’s needs.

+ Provide timely and accurate infor...