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A Field Service Manager is responsible for services business through delivery and execution of service solutions in compliance with customer specifications and contractual agreements, leading a team of field personnel, managing a P&L, growing the service business inside existing and new customer locations, and reporting the current and future performance of the department. Key responsibilities include daily engagement and teaming with customers, team members, sales and marketing, and project operations to ensure customer satisfaction, excellence in delivery, and profitable growth.
Key Responsibilities
- Develop long-term, high quality sustainable business relationships with customers by engaging with management teams and consistently exceeding expectations.
- Deliver timely and cost-effective entitlements based on customer requirements.
- Lead service sales pursuits where appropriate in concert with Account ...