Position Overview
The Field Service Technician is a traveling position with work being conducted at various locations throughout multiple states. The FST provides technical support to customers, both onsite (primary) and on the telephone/computer (secondary). In this role, you will install, demonstrate, qualify, troubleshoot, repair, and alter Una-Dyn/Piovan equipment, utilizing knowledge of our equipment to provide technical support on multiple product lines. While primarily working in customer facilities, there are times when you will provide office-based work for phone support, as well as performing administrative tasks such as opening and managing support cases and providing service reports and documenting expenses. Perform startup, repair, and preventative maintenance service work at customer sites. Apply troubleshooting techniques to identify and resolve problems during repairs, startups, and assessments. Arrange, schedule, and perform trav...