About The Opportunity
Operating at the intersection of luxury hospitality and global travel experiences, we partner with premium hotel brands across India to deliver world-class guest services, operational excellence, and revenue-driven management. Our consultants shape the daily rhythm of 5-star properties—from front-of-house execution to back-end efficiency—ensuring seamless guest journeys and sustained property performance in a fast-evolving tourism landscape.
Role & Responsibilities
Oversee end-to-end daily operations of hotel departments including front office, housekeeping, F&B, and guest services to ensure exceptional guest experience and service standards.
Lead and mentor department heads and team members; develop training programs and conduct performance reviews to drive accountability and service excellence.
Monitor revenue KPIs (RevPAR, ADR, Occupancy), manage budgets, and implement cost-control strategies without compromising guest satisfaction.
Ensu...