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Sr IT Change and Release Analyst

Company

BlueCross BlueShield of North Carolina

Location

Hybrid Flex, DURHAM

Posted

July 11, 2026

Position Overview

**Job Description**

The Senior Change and IT Release Analyst is responsible for governing and executing the IT Change Management process, ensuring changes are effectively evaluated, authorized, and implemented with minimal risk to the organization. This role partners with IT teams and vendors to drive quality, accountability, and continuous improvement in change practices.

This role is expected to operate with a high degree of autonomy and actively contribute to the evolution of the Change Management function, including influencing process improvements, platform enhancements, and cross-team adoption of best practices.  

**What ** **You’ll** ** Do**   

+  Ensure ITIL Service Transition activities are governed, executed, and supported in alignment with the ITIL service model

+ Drive process simplification, standardization, and continuous improvement across change and release enablement practices

+ Collaborate on ServiceNow enhancem...

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