**What makes DHL great?** Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work.

**Start YOUR career with DHL today…**

The **Senior Manager, Process Innovation** is a strategic leadership role responsible for driving process engineering, digital transformation, and data-driven optimization across **Ground and Gateway (GTW) operations** . This role is a key contributor to advancing innovation in **customs processes** , leveraging **digital platforms (e.g., EGAP DHL tools)** and **AI-enabled technologies** to enhance efficiency, compliance, and customer experience.

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