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Sr Patient Service Associate

Company

NHG Health Group

Location

singapore, singapore

Posted

June 28, 2026

Position Overview

JOB SUMMARY
  • Performs support operations to ensure seamless operation.
  • Performs a variety of patient care activities and services to ensure that patients and members of the public are attended to promptly and courteously.
  • Actively participates as a member or team leader for quality improvement projects at Hospital-wide / Departmental level.
MAIN DUTIES AND RESPONSIBILITIES
  • Frontline Service and Department Operations
    • Support, perform and supervise frontline service staff in delivery of services and service recovery within the department.
    • Perform accurate and timely charging of consumables, services and treatment and payment collection procedure.
    • Perform financial counselling to patients in accordance to department financial counselling criteria.
    • Timely scheduling of patients’ surgeries, procedures and/or follow-up appointments.
    • Manage bed booking, appointment and transport ...

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