Description
eero is looking for a Sr. Field Product Quality Engineer (RMA) who’s passionate and takes great pride in launching high-quality products into the consumer market. The position will collaborate closely with cross-functional team members to monitor, triage, and diagnose field quality issues, manage quality alerts related to suppliers and drive corrective actions with external partners to prevent future quality events. This position will also focused on all RMA line bringup includes qualification, review of sourced infrastracture and make sure RMA line is live and well. This role will manage performance validation testing requirements, performance and diagnostics criteria, as well as support quality management system (QMS) implementations with partners to ensure that product is ready for refurbishment.

In this role, you will manage several high priority activities including develop presentations and reports, interact and provide direction to internal teams, as well...