This position provides analysis and functional/technical skills in an existing and emerging Salesforce environment. The candidate will work within the Salesforce and ServiceMax development team. Performs a broad range of tasks which include research, analysis, design, configuration, coding, testing, maintenance, support, training, and implementation of information technology solutions in the Salesforce platform.

This position will primarily focus on work within the Experience Cloud ecosystem, including development and optimization of our external-facing portals. The role will also support Agentforce initiatives through the deployment of new virtual agents designed to improve overall customer experience.

• Ability to design, develop and configure Salesforce Sales Cloud, Service Cloud, Experience Cloud and Agentforce along with ServiceMax to help advance the overall product capability and feature set to mee...