Overview Responsible for timely and accurate Order Management and Order Fulfillment process to achieve customer satisfaction.
Responsibilities - End to end Order Management and Order Fulfillment
- Resolve daily operational issues and seek to simplify and standardize customer service operational processes
- After-sales support through close monitoring and processing of Rebates and Quality Notification/Customer's claim.
- Contribute positively to KPI targets
- Build good relationships with all related internal and external stakeholders within and out of regional and global Supply Chain
- Obtain Customs Competency Certification as Certified Declarant
- Participate in customer service initiatives / projects for system and process transformation
- Support ad-hoc tasks as assigned, including but not limited to SAPPL key activities
Education/Experience Requirements - Min Diploma in Operations M...