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Sr. Software Engineer - Java - Pune

Company

Photon

Location

India, India

Posted

May 24, 2026

Position Overview

Responsibilities 

  • Monitor, investigate, and resolve production issues to ensure optimal availability and performance of eCommerce platforms.
  • Perform deep troubleshooting using log analysis, APM tools, RUM, browser developer tools, and local testing.
  • Author and maintain monitoring, alerting, and observability solutions across multiple toolsets.
  • Lead incident response efforts and drive issues to resolution with a focus on root cause analysis.
  • Collaborate closely with engineering, support, and third-party vendor teams on issue resolution and improvements.
  • Enhance and correct existing production code while delivering new features and operational improvements.
  • Create and maintain clear technical documentation, incident reports, and supporting evidence.
  • Develop and adhere to standard operating procedures for production support and incident management.
  • Mentor peers and stakeholders across multiple su...

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