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About this opportunity

We are looking for a Fintech Solution Support Engineer to ensure the stability, availability, and performance of our digital financial services platforms. In this role, you will provide L2 production support, manage incidents and service restoration, contribute to system integrations, and collaborate with cross‑functional teams to deliver secure, reliable, and high‑performing fintech solutions. You will play a key role in maintaining business continuity while driving continuous operational improvements.

What you will do

• Provide L2 technical support for fintech platforms, resolving incidents, service requests, and problems within agreed SLAs.
• Perform root cause analysis (RCA) for recurring and critical incidents, implementing corrective and preventive actions.
• Execute application deployments, patches, configuration changes, and rollback activities following change management proces...