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Sr. Support Analyst (Firewall)

Company

SII Group India

Location

chennai, tamil nadu

Posted

June 06, 2026

Position Overview

Technical & Behavioral Competencies

Mandatory:

β€’ At least 5 years in a Firewall environment is mandatory

β€’ Firewall rules implementation

β€’ Firewall policy optimization

β€’ Incident resolution experience

β€’ Palo Alto or Fortinet experience

β€’ Experience with Service Now (IT Service Management module)

β€’ MS Excel (Automatic reporting: VBA, Python)


Specific Qualifications:

β€’ Proven experience in Firewall, IPS/IDS, Cloud micro-segmentation

β€’ Ability to follow existing projects, incident and change management processes

β€’ Ability to translate technical issues into non-technical explanations

β€’ Good understanding of risk awareness

β€’ Consciousness about the continuity of services

β€’ Ability to work in an Agile environment

β€’ Ability to learn fast and adopt new technologies / tools

β€’ Quick self-starter and autono...

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