If you are an End User Support guru, like being a part of a team, and enjoy a fun and fast-paced environment, we have an exciting opportunity for you!

We are seeking a Senior System Support Analyst who will be an essential part of our service team.

This position will provide client end user support, hardware support, server support, and client documentation.

You will have opportunities to visit client sites and work directly with the client.

Great customer service, the ability to adapt to changing challenges, being a team player, and great communication skills are essential.  Position Description:

• This position provides client end user support, hardware support, server support, and client documentation maintenance.


• This position is also responsible for maintaining documentation of tickets, projects, processes, and issues.
• This position resolves escalations and issues with desktop, firewall, ...