Description
We're seeking a Technical Program Manager to drive cross-team execution across two critical Flex spaces: MELTS (Motivation, Evaluation, Learning, Transparency & Signals) and the Transporter Experience On Road Org (OTX).

MELTS builds the post-execution features that help delivery partners understand their performance, improve delivery quality, and stay engaged — including Standings, Achievements, Rewards, Promotions, and the Learning Portal. OTX owns the on-road experience and shipper contracts & execution systems, equipping transporters with the tools and guardrails to complete deliveries, pickups, and services efficiently and at high quality while powering the backend systems and contract constructs that underpin all of Last Mile.

You'll split your time across both spaces coordinating programs across five engineering teams (SMART, Evaluation, Motivation, DELTA, and Lapin) and their distributed service architectures. On OTX, you'll work directly with mo...