Description
The Senior Technical Program Manager leads complex, organization-wide change initiatives and provides strategic direction for the change management lifecycle. This role architects new approaches for change management, drives organizational transformation, and influences enterprise-level outcomes while serving as an escalation point for complex issues.

Operations Change Management (OCM) is a critical function within GDCO that enables safe, efficient, and value-driven changes for operations, engineering, and other support teams. The TPM is expected to connect tactical execution to strategic outcomes, shaping how Amazon manages and learns from its tooling changes.

Key job responsibilities
- Lead complex, network-wide change initiatives across the seven-phase change management framework (Intake through Closure)
- Develop scalable frameworks and innovative methodologies for change management processes
- Drive organizational transformation and connec...