The Role
Plan, manage, and oversee all aspects of a Production Environment
Define strategies for Application Performance Monitoring, Optimization in Prod environment
Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
Support services before they go live through activities such as system design consulting, capac...