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Staff Augmentation Manager

Company

jobline resources pte. ltd.

Location

singapore, singapore

Posted

June 13, 2026

Position Overview

Responsibilities
  • Serve as the primary point of contact for staff augmentation-related inquiries from internal teams, clients, and external partners.
  • Oversee end-to-end service delivery, ensuring SLAs and KPIs are consistently met.
  • Build and maintain strong client relationships, manage escalations and ensure overall client satisfaction.
  • Ensure compliance with client contracts, regulatory requirements, and internal policies.
  • Manage and deliver reporting cadences for internal stakeholders and clients, providing insights and visibility into delivery performance.
  • Collaborate with Sales to support new opportunities and expand existing engagements.
  • Partner with internal and external business leaders to advise on staff augmentation recruitment and resourcing strategies.
  • Identify opportunities to leverage technology that enhances efficiency, create processes and standards for selection, implementation and sup...

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