**Overview**

Come join the Intuit Customer Success (ICS) Data Science team as a Staff Data Scientist. This role will be pivotal in shaping how we measure, grow, and optimize the externalization of Intuit's expert capabilities across ICS and various business segments. You will Design, build, and ship GenAI solutions from prototype to production., align on learning plans, improve product functioning, reduce customer friction, and guide externalization strategy in close partnership with the business owners and platform team.

The ideal candidate thrives at the intersection of data science, LLM engineering and unstructured data mining, collaborating closely with engineering, and business teams to drive measurable impact on customer experience. This is a high-impact role where your work will directly influence customer experience, and Intuit's expert platform strategy.

As a Staff Data Scientist, you will operate as a senior individual contributor, partnering closel...