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Staff Engineer - Salesforce Developer

Company

Nagarro

Location

United States, United States

Posted

June 11, 2026

Position Overview

Job Description

  • Design and develop AI-driven voice solutions using Agentforce Voice
  • Design and develop Salesforce Voice solutions including call management, call recording, and voice analytics
  • Architect scalable, secure voice integration solutions leveraging Salesforce APIs and third-party services
  • Develop custom Apex classes, Lightning Web Components (LWC), and Salesforce Flow logic for voice workflows
  • Implement Einstein Voice capabilities to enhance customer interactions and intelligence gathering
  • Integrate voice solutions with CRM data, ensuring seamless data synchronization and reporting
  • Create and maintain comprehensive technical documentation for voice solutions
  • Conduct code reviews and ensure adherence to Salesforce best practices and coding standards
  • Troubleshoot and optimize voice implementations for performance and reliability
  • Collaborate with business analysts, product man...

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