As a Staff Engineer - Systems (IC4) at Freshworks, you will focus on building and architecting next-generation platform services operating at internet scale. You will have the opportunity to redefine customer experiences by engineering distributed systems that are millisecond-efficient, always available, and highly resilient. This role sits within our core Engineering Platforms team, serving as the foundational ecosystem that enables developers, partners, and internal product teams to customize, integrate, and automate workflows seamlessly across 140 countries.

Impact You Can Create

• Redefine Internet-Scale Architecture: Build systems designed to handle massive scale safely, processing over 20TB of logs/day, 1B messages, 5B conversations, and 5M database reads/minute.

• Drive Platform Agility: Architect foundational, reusable services (including SSO, containerization, and reli...