Role Overview The Coupang Play CX (Customer Experience) Frontend Engineering team designs and improves intuitive and seamless web experiences so that customers can easily and enjoyably consume content. Across multiple platforms—including PC web, SmartTV, and mobile webview—they technically optimize every touchpoint of the customer journey to deliver the best possible streaming experience.
Responsibilities - Build and enhance new features across customer experience domains such as Content Discovery, User Growth & Identity, and Sports
- Develop and maintain multi-platform web frontends using Next.js (PC web), Solid.js (SmartTV web apps), and mobile app webviews
- Optimize SSR performance, improve Core Web Vitals, and design/implement server-driven UI architectures
- Design feature experiments using A/B testing platforms and support data-driven decision-making
- Design reusable components and shared modules/libraries